We and our suppliers have the same goal - to always provide our customers with an attractive and current range. Our business success or failure as that of our suppliers is ultimately solely dependent on the satisfaction of our customers.
To live up to their needs and expectations we maintain a close, cooperative and collaborative relationship with our suppliers. Working with them includes, for example, selecting appropriate items, presenting them in our stores, optimizing the supply chain and the continously analyzing and readjusting the assortment.
With the Karstadt Supplier Portal, we offer our suppliers and service providers a unique platform for cooperation. For our partners, we provide comprehensive information and a great number of cooperation opportunities. Suppliers of merchandise will find in the portal such as store-and-day accurate inventory and sales, open orders, previous year comparisons as well as guidance for cooperative logistics and delivery processes. Karstadt runs a variety of ECR processes ("Efficient Consumer Response") with its partners and strive for implementing electronic data interchange (EDI) with all enduring suppliers.
Within the protected area of the portal, suppliers of non-traded goods and service providers receive all important information for a smooth cooperation starting from supply or production of goods and services up to financial regulation. The focus is on cost-effective procurement and ensuring adequate quality. Logistics service providers and carriers will receive in the open area of the portal all important information for quick and trouble-free delivery. Among other things the portal provides logistics process descriptions and guidelines for the labeling of transport units.
We thereby consequently implement the idea of a close partnership between retail and suppliers, in an effort to increase in collaboration with our partners, the satisfaction of our customers, improve our processes and make our company sustainably successful.